Terms and Conditions

Payment and Deposits

• A 20% deposit taken at time of booking. Balance to be paid 7 days before or immediately in less than 7 days.
• Our payment terms are strictly 7 days prior to departure.
• Your booking may be subject to additional waiting time and car park charges as discussed during your quotation.
• The charge on your credit card statement will be shown as About2Travel Ltd.

Cancellation and Refund Policy

• If a booking is cancelled by the Customer within 72 hours from the start of the period of hire, 50% of all monies paid will be non-refundable.
• If a booking is cancelled by the Customer within 24 hours from the start of the period of hire, 100% of all monies paid will be non-refundable.
• If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.

Terms and Conditions

• The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.
• Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.
• We may provide subcontracted vehicles occasionally.
• By supplying your email address you permit About2Travel to contact you via email, in return we promise never to supply your email to any third party.
• If there are any changes or variations including extra mileage to the journeys other than what was agreed at the time of booking, the client will be charged extras in accordance with the pricing structure on our website.
• Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances outwith our control.
• We reserve the right to change your vehicle or chauffeur at any time if necessary.
• Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the Customer at the time of booking.
• About2Travel Ltd's vehicle(s) and sub-contracted vehicles are fully insured for passenger and third party claims. However, customer's properties are carried entirely at their own risk and About2Travel Ltd shall not be held responsible/liable for any loss/damage to such property.
• About2Travel will keep a lost property book at their office, and will endeavour to return any lost goods left in our vehicle(s) or subcontracted vehicle(s) to the customer.
• About2Travel Ltd and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).
• About2Travel maintains a strict non-smoking policy in all its vehicles.
• Nothing contained in these terms and conditions can affect the Client's' statutory rights.